Service
Why do you need KRACE?
Receiving medical care in Korea can be more complex than expected
for global patients. Finding a trustworthy clinic, overcoming language barriers,
and understanding costs often require navigating the system alone.
Confusion
Lack of clear criteria for choosing
the right clinic.
Miscommunication
Language barriers throughout
the medical journey.
Uncertainty
Concerns about costs and
post-treatment aftercare.
Service
Who We Are
KRACE is not a clinic or a booking agency.
We are a medical coordination partner designed for global patients navigating
the Korean healthcare system for the first time. KRACE bridges the gap between patients and trusted Korean clinics
by organizing medical information, managing communication, and coordinating every step of care — from consultation to aftercare — clearly, safely, and responsibly.
Solutions
What KRACE Handles for you
Medical Matching
Precisely matching you with the right doctor and treatment
Care
Scheduling
Seamless appointment
scheduling with secure international payment support
Medical
Interpretation
On-demand language assistance whenever you need it
Trusted
Aftercare
Reliable aftercare support for a safe and confident recovery
Process
KRACE Service Process
Step 1
Pre-Consultation Form
We quickly understand your medical needs, goals, and situation.
Step 2
Personalized Medical Providers Recommendations
AI-based analysis helps identify the most suitable medical options for you.
Step 3
Appointment Confirmation
& Payment Support
We securely manage international appointments
and payments.
Step 4
Visit & Aftercare Coordination
A dedicated coordinator supports you from
your clinic visit through post-treatment care.
Trust
Why Patients & Providers
Trust KRACE
1. Government-Registered
Did you know only government-registered
clinics can treat foreign patients in Korea?
Only medical institutions officially registered with the Korean Ministry of Health & Welfare are permitted to treat
global patients. KRACE partners exclusively with these registered clinics and further evaluates them to ensure safety, expertise, and global patient experience.
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2. Data Protection
KRACE Protects Your Medical Information
One of the biggest concerns for global patients is:
“Not knowing how much of my medical information is shared — and with whom.”
To address this concern, KRACE protects medical information in compliance with ISO/IEC 27001.
We share it with a clinic only after confirmation, and only when required for care.
Shared Only
When Medically Necessary
We collect only the information needed for consultation and coordination.
Your information is accessed only by authorized staff on a need-to-know basis.
One Dedicated Coordinator,
One-to-One Management
One assigned coordinator supports you through booking, interpretation, and follow-up.
Limited Data Retention
After Treatment
After completion, it is deleted or anonymized, and never used for advertising or targeting.
We keep medical information only as long as necessary to support your care.
3. Payment
KRACE Manages International Payments Safely and Transparently
After medical care, the next biggest concern for global patients is:
The safety and transparency of international payments.
Secure International Payments
International credit and debit card payments are supported.
KRACE does not store your card details, and payment information is handled securely through trusted providers.
Clear Pricing,
No Surprises
Estimated charges are clearly explained before your appointment.
There are no hidden fees, and any additional costs are communicated in advance.
Easy Changes & Cancellations
Each clinic’s change and refund policies are explained in advance.
If your schedule changes or a refund is needed, KRACE coordinates directly with the clinic on your behalf.
