Pain point
Global patient care feels overwhelming?
International inquiries are growing,
but appointment conversion remains low.
Limited access to qualified language support
can affect the clarity of medical communication.
Insurance, payments, and billing for global patients increase administrative workload.
Managing post-treatment inquiries and follow-up
after patients return home is challenging.
Benefit
Why Partner with KRACE?
Increased Global Patient Acquisition & Revenue
KRACE expands your global patient reach through curated international channels, medical tourism partnerships, and patient-focused programs.
A steady flow of qualified
global patient inquiries
Reduced Burden of Multilingual Communication
Through on-demand coordination, KRACE supports consultations, treatment explanations, and medicalcommunication based on each patient’s needs.
Lower staff workload and improved
operational efficiency
Automated Scheduling
& Payment Coordination
KRACE streamlines appointment scheduling and international payment support through a structured coordination system — without complex internal processes.
Significantly reduced administrative workload for your clinic
Expanded Hospital Brand Visibility
KRACE creates and distributes hospital profiles,
medical content, patient reviews, and offline promotional materials to increase your global brand presence.
Expand international visibility without additional in-house resources
Improved Operational Efficiency
By matching only clinically appropriate patients, consultation-to-treatment conversion rates increase significantly.
Fewer unqualified inquiries and higher treatment efficiency
Service Process
Partnership Onboarding Process
1. Improved Operational Efficiency
International inquiries are growing,
but appointment conversion remains low.
Expand international visibility without additional in-house resources
2. Selection of Required Services
You select only the services that align with your clinic’s goals
and current operational capacity.
Flexible, pricing-efficient partnership options tailored to your needs
3. Transparent Proposal & Scope Definition
We provide a clear proposal outlining scope, responsibilities, and pricing — all defined upfront.
No hidden fees and a streamlined internal approval process
4. Secure Digital Agreement
Complete the agreement quickly and securely online.
No paperwork required — collaboration can begin immediately
5. System Setup & Service Launch
We configure the global patient workflow so your clinic
can start from day one.
KRACE handles the setup, allowing
your team to focus on patient care
Partner
Trusted Medical Providers
Partnering with KRACE
Stories & Review
Partner Clinic Testimonials
Hear directly from medical providers working with KRACE about how
their operations have changed—and the results they’ve achieved.
From reducing the burden of international patient consultations and scheduling to improving care efficiency, these real partner stories show the value KRACE delivers in practice.
Partner Dermatology Clinic (Seoul)
While inquiries from English-speaking countries increased, many did not convert to confirmed bookings.
With KRACE streamlining pre-consultation, scheduling, and payment in one process, our response time improved and appointment confirmations became far more stable.
Faster Response to International Inquiries
40–60% faster response
Partner Health Screening Center (Seoul)
Supporting international patients often required significant staff time for guidance, documentation, and inquiry management.
By delivering only the essential information and connecting communication only at the necessary stages, KRACE helped us reduce operational workload and bring much greater structure to our internal processes
Improved Consultation-to-Booking Conversion
15–30% higher booking conversion
Partner Dental Clinic
(Seoul)
Follow-up inquiries from patients after returning overseas were one of the most challenging parts of care.
By centralizing post-treatment guidance and communication, KRACE reduced repeated inquiries and confusion, making it much easier to manage patient satisfaction
Reduced Staff
Time per Case
30–50% staff time saved
FAQ
Medical Providers FAQ
Q1.
What types of patients does KRACE bring to our hospitals?
KRACE primarily connects clinics with English-speaking patients from the U.S., Canada, and Australia. Our initial focus is on health checkups, dermatology, and wellness care, and we carefully match only cases that align with each hospital’s specialties and service capacity.
Q2.
How are roles divided between KRACE and the hospital?
KRACE is responsible for international patient acquisition, pre-consultation support, appointment coordination, payment guidance, and communication assistance.
All medical decisions, clinical care, procedures, and treatment outcomes remain the sole responsibility of the hospital.
Q3.
How does the global patient appointment process work?
The standard process is as follows:
Pre-consultation → Clinic / treatment recommendation → Appointment confirmation → Payment guidance & support → Clinic visit → Post-care and follow-up support
Q4.
Is interpretation support provided?
Yes. Upon request, KRACE provides English-language coordination
and basic medical interpretation support.
Q5.
How is the fee structure determined?
Fee structures are flexible and can be discussed based on each hospital’s operational model, including per-case coordination, package-based programs, or marketing collaboration models.
Q6.
How are partner hospitals selected?
KRACE selects partner hospitals based on a comprehensive review of factors such as official registration for international patients, clinical expertise, safety and operational standards, and readiness to support international patients.
Q7.
How is patient medical information shared with hospitals?
Only the minimum necessary information required for medical care is shared with hospitals.
All personal and medical data are handled according to strict privacy and data protection standards, and shared strictly within the required scope.
Q8.